FAQ – Frequently Asked Questions

F.A.Q – Turismo

1. What is Turismo?

Turismo is a UK brand offering practical and reliable car products to help you organise, clean, customise, and improve your vehicle.

2. Does Turismo design its own products?

Yes. All our items are created in-house with a strong focus on quality, long life, and usefulness from concept to packaging.

3. Where does Turismo ship to?

We currently ship within the United Kingdom. Delivery times are usually 3 to 5 business days. For full details, see our Shipping Policy.

4. What is your returns policy?

You have up to 30 days to return your item, as long as it is unused and in its original packaging. Full terms are available in our Returns & Refund Policy.

5. What if my product is damaged or faulty?

If you receive a damaged or faulty item, please email us with your order number and a photo. Details of your rights are available in our Warranty & Guarantee section.

6. How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking link to follow your shipment.

7. What payment methods do you accept?

We accept Credit Card, PayPal, Apple Pay, and Google Pay. All payments are encrypted and secure.

8. Do you offer any promotions?

Yes, we often run special offers and short deals. Join our newsletter to stay informed.

9. How can I contact Turismo?

Visit our Contact page for support. You can also read our Legal Notice for company details, or email us at contact@turismo-uk.com.